COVID-19 Update: Tuesday, August 4, 2020

WHITTIER, Calif. – The Los Angeles County Department of Public Health has announced it will not consider school re-opening waivers per State guidance. (Read latest information here)

Administrative Services

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Monica Lo Director of Administrative Services
Monica Lo
Director of Administrative Services

The Administrative Services Department (formerly Controller’s Office) is home to the offices of City Controller, City Treasurer, Director of Human Resources and Deputy EOC Director. The department is charged with the administration of the City’s financial affairs, human resources functions, risk and emergency management responsibilities, revenue and investment management duties, and the handling of both business and animal control licenses. The department is divided into four divisions, which include Accounting & Budget, Human Resources, Risk & Emergency Management, and Revenue Management.

The Accounting & Budget Division provides independent, technical analysis and advice on a broad range of management issues and challenges aimed at monitoring the propriety of expenditures, evaluating internal controls, assessing efficiency and effectiveness of program objectives and analyzing and recommending changes in management systems procedures. The division analyzes, prepares and manages both the annual budget processes, as well as accounting and financial statement preparation duties for the City, the Whittier Redevelopment Successor Agency, Whittier Utility Authority, Whittier Public Financing Authority, Whittier Housing Authority and several special districts. Click here to view The City of Whittier's Fiscal Year Budget and Comprehensive Annual Financial Report. It is also responsible for purchasing administration, the disbursement of monies, the preparation of various required financial reports, the supervision of the City's inventory of property, and management of the City’s various audit engagements.

The Human Resources Division provides a variety of technical and legal analysis and assistance to all City departments related to personnel and employment matters. The division handles recruiting and application processes for all City employees and volunteers, and also provides staffing and support services to the City’s Personnel Board, which is responsible for handling matters related to full-time, classified employees. It also provides critical support related to labor relations, employee assistance programs, and employee development opportunities.

The Risk & Emergency Management Division oversees the City’s claims, insurance and disaster response programs. The division handles all matters related to employee health benefits, general liabilities, workers’ compensation and property insurance. Staff also actively participates in the California Insurance Pool Authority and CSAC Excess Insurance Authority. In addition, the division also provides support and assistance to both the organization and community related to disaster preparedness and emergency operations responsibilities, including management of the City’s Emergency Operations Center and participation in the Los Angeles County Area E Disaster Management Authority.

Finally, the Revenue Management Division oversees the City’s investment, cashiering, banking, business license and animal control functions. Staff works closely with a variety of consultants and outside agencies to accomplish their responsibilities. This division also collects the Uptown Whittier Business Improvement Area fees. The Administrative Services Department is responsible for the preparation and implementation of both the City's general accounting and budget processes.

In fulfilling these responsibilities, the department oversees the City's long range financial planning and financing of capital needs, including bond financing and fiscal analysis. It performs a variety of management and analytical duties related to financial and personnel matters.

Goals of the Administrative Services Department include:

  • To provide excellent service to both internal and external customers.
  • To provide a variety of comprehensive fiscal planning and forecasting analysis.
  • To effectively handle the City’s human resources needs.
  • To efficiently and effectively manage the City’s budget processes.
  • To administer and monitor the City's employee benefit programs, including group health, deferred compensation, CalPERS retirement and COBRA rights notification programs.
  • To oversee a variety of comprehensive risk management programs in an efficient and cost effective manner, with a focus on mitigating the City’s liability exposure.
  • To provide effective and reliable emergency management and disaster preparedness resources.
  • To ensure all accounting and financial reporting requirements are accomplished timely and accurately reflect the organization's financial position.
  • To provide fiscally responsible investment management to ensure the City receives appropriate investment returns, while ensuring the safety of the organization's monies.

The City has long been known for its high quality financial management and its sound fiscal practices, and the department’s management team is committed to continuing this legacy. The department has consistently received the Government Financial Officers Association’s Award of Excellence for Financial Reporting for over 25 consecutive years, and the California Society of Municipal Financial Officers’ Budgeting Excellence for the past 8 years.

The City of Whittier is an Equal Opportunity Employer. The City of Whittier offers interesting, challenging and rewarding employment opportunities in a variety of careers.

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