Utility Rates FAQ

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Last Updated March 19, 2019

  • Utility Fees - General Info

    • How can I get additional information on the rate changes?

    • How is the public notified about the rate changes?

    • When and how are new utility rates adopted?

    • When will the new rates take effect?

  • Utility Fees - Sewer

    • How do I qualify for the sewer discount?

    • How is the sewer fee calculated?

    • How much will the Sewer Fee increase?

    • I don’t see a sewer fee on my water/solid waste bill. How do I pay the sewer fee?

    • My property is on a septic tank. Am I still charged a sewer fee?

    • What does the Sewer Fee fund?

    • Where can I view the Sewer Rate Study?

  • Utility Fees - Solid Waste

    • Do I qualify for a solid waste collection discount? How do I apply?

    • Who is servicing my residence/business with solid waste collection and recycling services?

    • Will solid waste fees increase in fiscal year 2019-20?

  • Utility Fees - Water

    • Are there other funds that can help alleviate some of the costs?

    • Do I qualify for a low income water discount? How do I apply?

    • How do Whittier water rates compare to other local water purveyors?

    • How is my water fee calculated?

    • The City of Whittier does not supply my water. I am served by a private water company. Will my fees still increase?

    • What repairs still need to be done, and what is the projected cost?

    • Where can I view the Water Rate Study?

    • Why do water fees increase every year?

    • Why is the service fee on my water bill so high compared to the usage rate?

    • Will water fees increase this year? How much?

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