COVID-19 Update: Monday, May 25, 2020

WHITTIER, Calif. – The revised Safer at Home Health Order impacts an expanded list of recreational facilities, retail businesses, and manufacturers, while stressing continued social distancing measures as LA County aims to reopen by July 4. (Read latest information here)


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Report Water Emergencies

  • During business hours - (562) 567-9530
  • After business hours - (562) 567-9200

Water Bill Payments

Drop Off

Whittier City Hall
Cashier's Office
13230 Penn Street
Monday-Friday, 8:00am-5:00pm
(Accept payment by cash, check, debit or credit cards (Visa, Master Card or Discover)

Drop Box

Central Library Parking Lot
7344 Washington Ave.
Enter Parking Lot off Mar Vista Street
Drop box available 24/7
(Accept payment by check)


Whittier City Hall
13230 Penn Street
Whittier, CA 90602
(Accept payment by check)


Pay your water bill online with our new payment system.



Low income, single-family residential customers who receive water and trash service provided by the City may be eligible for a $6 per month discount on water and a $5 per month discount to their trash service. To be eligible, residents must apply and qualify for the Utility Users Tax Exemption.

Proposed New Water Rates

Water Shutoff Discontinuation Policy

Water Procedures & Reports

Water Quality

Water Fee Schedules & Applications

Water Conservation

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